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Business name: Platt Electric Supply, Inc. Website: www.platt.com Owners/founders: Harvey Platt, Jay Platt (founded by Issadore and Morrie Plat in 1953) Years in business: 52 yrs Product(s): Products and services to the electrical construction, commercial, industrials, utility, digital surveillance, and datacomm markets. Employees: 950 Where are the markets (industries and/or businesses if B2B) for your products and how important are local customers for what you produce? 84 Platt Locations in 6 Western states, with a dominant market local position. What does your company do to differentiate itself and its products from those of its competitors? Intensely customer service focused (i.e. 24 hour delivery from Beaverton to any site in 6 states) with competitive prices. How has your business changed in the last 2-5 years (if it is even 5 years old)? Aggressive investments in IT. Platt is a completely paperless operation, pursuing continuous improvement and new efficiencies through applied technology. Key innovations in your company (products, processes, designs, ideas)? Twenty-four hour turnaround for any demand, regardless of location; in-house training program (Platt U); online tools for employees, vendors and suppliers o meet all needs. What's the biggest challenge facing your business? Finding good people, some challenges finding real estate for new branches. Can you describe how metro Portland works as a base from which to compete? Platt has a dominant market share in this region, providing a strong base.
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